1. Provider Information

Business name: Naveen Kiran foundation socity

Location: Tarla Nagal, Near Sahastradhara Halipad,Sahastradhara Road, Dehradun

2. Acceptance of Terms

By booking or using any services (including assessment, counseling, inpatient or outpatient treatment programs) offered by Naveen Kiran foundation socity , you agree to be bound by these Terms. If you do not agree, do not use the services.

3. Services Provided

The Kendra provides substance use disorder assessment, counseling, detox support, rehabilitation programs, aftercare planning, family counseling and related services. Specific programs, durations and techniques may vary and will be described to you at intake.

4. Eligibility & Intake

• You must provide accurate personal, medical and contact information during intake.
• The Kendra reserves the right to refuse service if a potential client requires specialized medical care beyond the Kendra's scope or in cases of imminent medical emergency.
• Admission is subject to medical assessment and available capacity.

5. Appointments, Fees & Payments

Details of program fees, payment schedules, deposits and refund policies will be provided prior to admission or before services commence.

• Payments should be made by the methods accepted by the Kendra. Receipt will be issued on request.
• Refunds — where applicable — are handled according to our refund policy provided with the service agreement. Partial refunds may be withheld for administrative costs or services already rendered.
• Non-payment may result in suspension of non-essential services or discharge from non-residential programs.

6. Cancellations & No-shows

Cancellation policies (including notice periods and any fees) will be described in the program-specific agreement. Repeated no-shows may lead to termination of scheduled services.

7. Health, Safety & Medical Disclaimer

The Kendra provides support and rehabilitation services but does not replace emergency medical care. We strongly advise clients to disclose full and accurate medical and medication histories.

Medical disclaimer: The information and services provided by Naveen Kiran foundation socity are not a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of qualified health providers for medical issues. In case of medical emergencies, contact emergency services immediately.

8. Confidentiality & Privacy

We treat client information as confidential and will only share personal or health information:

• With the client’s informed consent;
• When required by law (for example, court orders or notifiable diseases);
• Where disclosure is necessary to prevent serious harm to the client or others.

Our privacy practices are described in the Kendra's Privacy Policy. By using our services you consent to the collection, use and storage of your personal and health information as described there.

9. Client Responsibilities & Code of Conduct

• Clients must follow program rules, treatment plans and safety instructions from staff.
• Violence, theft, harassment, possession of illegal substances or weapons is strictly prohibited and may result in immediate discharge and possible notification to authorities.
• Clients are expected to treat staff and other clients with respect and dignity.

10. Intellectual Property

All materials, curricula and resources provided by the Kendra remain the property of Naveen Kiran foundation socity unless otherwise agreed. You may not reproduce or redistribute proprietary materials without written permission.

11. Limitation of Liability

To the fullest extent permitted by law, Naveen Kiran foundation socity , its staff, agents and representatives are not liable for indirect, incidental, special or consequential damages arising out of or related to the services we provide. Our total aggregate liability for claims arising out of these Terms will be limited to the amount paid by you for the particular service or program in question.

12. Termination

The Kendra may terminate or suspend services for breach of these Terms, non-payment, or behavior that jeopardizes safety. Clients may also withdraw from programs, subject to any notice or refund terms set out in their service agreement.

13. Changes to Terms

We may update these Terms occasionally. Material changes will be communicated to current clients where feasible. Continued use of services after changes indicates acceptance of the updated Terms.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any disputes arising out of or related to these Terms or the services will be subject to the jurisdiction of courts located in Varanasi, Uttar Pradesh, India, unless we agree to a different dispute resolution process in writing.

15. Contact

If you have questions about these Terms or our services, please contact:

16. Important — Not Legal Advice

This document is a standard template provided for convenience and does not constitute legal advice. We recommend that you consult a qualified attorney to review and, if necessary, adapt these Terms to ensure compliance with applicable laws and regulations for your specific services and jurisdiction.